Frequently Asked Questions
How long does shipping take?
Orders are processed in 1–3 business days and typically arrive within 7–15 business days within the US.
Do you provide tracking?
Yes! Every order includes a tracking number sent to your email.
What is your return policy?
We offer a 30-day return guarantee on unused items in original packaging. See our Returns & Refunds page.
What payment methods do you accept?
We accept all major credit and debit cards, plus PayPal.
My item arrived damaged — what do I do?
Email hello@barkistudio.com with your order number and a photo, and we'll send a replacement or refund.